Managing Performance v. Performance Management

The decisions and actions of your managers during the performance management process can have the potential to create legal risks for your business. It is imperative that your managers understand the implications of taking, or not taking, certain actions when managing staff.

In our experience, providing this training for your managers assists businesses to improve their management of employment issues to avoid employment disputes arising.

This training course covers:

  • The difference between managing performance, performance management and bullying
  • Dispute Settlement and Grievance Handling
  • How to have “difficult conversations”
  • Workplace investigation: When and Why?
  • The legal and non-legal risks that can arise during performance management:
    • Bullying
    • WorkCover Stress Claims
    • Unfair Dismissal and General Protections
    • Poor morale, absenteeism and turnover
    • Reputational risks to your employer brand
  • How to avoid Unfair Dismissal claims, allegations of bullying or stress claims

Training Course Duration
2.5 hours

Learning Outcomes
Ensuring you can support your managers in the performance management process is crucial to avoiding successful unfair dismissal claims and WorkCover stress claims.

After this training course participants should be able to:

  • Explain the difference between managing performance, performance management and bullying
  • Demonstrate how to have a difficult conversation with an employee
  • Identify when performance management is necessary and whether the process should be formal or informal
  • Explain the risks that can arise during performance management and how to manage them
  • Identify relevant workplace policies and explain their application

Training Delivery
This training course is developed and delivered by leading workplace lawyers.
We use handouts, case studies and allow time for questions and problem solving to ensure participants gain practical knowledge.


We do not offer this training course as a public offering. If you would like to enquire about running this training in-house for your organisation of a work team, please fill in the private courses form.

Enquire about training at your office

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